RESIZING

Our Guaranteed

How to sent my ring for resizing?

RETURN INSTRUCTION

STEP 1

CONTACT US

Contact us within 90 days after you received the product for a free fully insured return label.

STEP 2

PACK & SNED

Print out the label, attached it to the return parcel, and bring it to your nearest post office.

STEP 3

FULL REFUND

After we have received your return item, we will resize your ring Immediately and send back within one week.

We are creating a more transparent and compassionate jewellery industry

100% Free Return & Refund

FAQ

Most frequent questions and answers

Engravings on the ring will be removed for resizing. Engraved can’t be applied to the resized ring since engraved is applied before the side stone/ pave is set to the band. 

The ring resizing services generally takes between one to two week, we will keep you updated during the process of resizing.

The ring resizing services generally takes between one to two week, we will keep you updated during the process of resizing.

During the resize process small amounts of metal will be added or removed to increase or decrease the size to adjust for the new size needed. As a result, your ring may be slightly thicker or thinner when completed. This is a minor difference, and may or may not be discernible to you. Your resized ring will be inspected by quality assurance to ensure that our high standards are met and that your ring has been fitted to the size that you need.

For the full return policy, please click here

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