ORDERING HANDLING

Immediately After The Payment Is Made
ORDER RECEIVED
Your the payment is made Your order will be handled by our order team to review your order requirement. It will take 10-13 working days for you to receive your item, please check the following of how your order is going to be processed.
Immediately After The Payment Is Made
1 Working Day
ORDER IS CONFIRMED
We will send you an order confirmation email with the details of your order.
1 Working Day
1 Working Days
CASTING, ASSEMBLY
In the next step, the jewellery goes through the casting process where the wax is melted away and is replaced with your metal of choice in molten form, gold or platinum. The metal then dries into the shape on your jewellery. We then need to make some aesthetic adjustments, as well as make sure the piece can functionally support gemstones. This stage is called "Assembly."
1 Working Days
1-2 Working Days
SOLDERING
The next step is to solder them together using a blowtorch. The solder will be either gold or platinum. It must be a different alloy from the ring parts, which gives it a lower melting temperature.
1-2 Working Days
1 Working Day
HAMMERING
We use a steel spike, called a mandrel, which helps to achieve a precise round shape, as well as making the ring the correct finger size, measured against the markings on the mandrel.
1 Working Day
1 Working Days
POST SOLDER FILING, EMERY PAPER APPLIED
Once the diamond setting has been soldered and hammered to shape, we bring the file out once more, to remove any excess metal and to ensure the joins are seamless and there are no visible hammer marks. Next, we pull out the emery paper, almost exactly the same thing you would use to manicure your nails.
1 Working Days
1 Working Day
JEWELLERY BEING POLISHED
Polisher will polish the jewellery to perfection, and it is shiny as possible. Engraving will also be done in this stage.
1 Working Day
1 Working Day
QUALITY ASSURANCE PROCEDURES
Your order will pass to our quality assurance team for inspection, and each detail is analyzed to make sure production was successful. You will also receive an inspection certificate with the details of the specific person who examine your order.
1 Working Day
2-3 Working Days
JEWELLERY HALLMARKING
Your item will be sent to Assay Office for Hallmark Assessment. This is a legal requirement in the UK to ensure the purity of gold of the item meets the legal standard. In other words, if an object is stamped with a ‘gold’ hallmark, then you, the consumer, knowing that it is indeed real gold – and not something else that simply looks like gold. For 18k Gold Jewellery, item will be marked as 750. For Platinum 950 Jewellery, item will be marked as 950.
2-3 Working Days
1 Working Day
ITEM BEING PACKED AND SENT
Your item will be sent back to us after it has been hallmarked. We will carry out a final check, and it will be packed and ready for dispatch. Once the order is dispatched, we will send you an email with the tracking number of the shipment so that you can follow its progress.
1 Working Day
1 Working Days
SIGNED AND DELIVERED
Please notes that the parcel must be received or pick up in person and signature must be provided.
1 Working Days

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